Clinical Director

Reports to: Executive Director

Program: Clinical + Supportive Services

Location: Springfield, NJ

Employment Status: Full-time/40 hours work week

POSITION SUMMARY

The Clinical Director is responsible for the overall management of Turning Point Community Services’ (TPCS) Clinical and Supportive Services (CSS) division, encompassing key programmatic areas such as clinical services, case management, continued support, and auxiliary services. This role provides strategic leadership and visionary guidance to the organization and its personnel while ensuring seamless day-to-day operations of the programs. Collaborating closely with the Executive Director and other leadership team members, the Clinical Director will develop strategies to allow for continued growth. 

This position has managerial responsibility, including conducting and participating in performance appraisals, assisting in recruiting, hiring, and training staff, and the authority to recommend action for line staff-level employees.

DUTIES AND RESPONSIBILITIES

Essential Tasks

  • Direct overall management of all aspects and components of the CSS division.
  • Work closely with the Executive Director to ensure TPCS provides high-quality mental health services to individuals and families. 
  • Responsible for contract/grant tracking, billing, and reporting. 
  • Act as an ambassador of the CSS division and increase awareness of the organization’s services by presenting at conferences, networking events, and other speaking engagements.
  • Conduct trauma-informed, evidence-based assessment and treatment services for families in TPCS’s housing programs. These programs serve children (0-18) and adults. 
  • Develop a network of appropriate resources, including community-based organizations and social services providers.

Leadership Responsibilities

  • Develop, implement, and maintain consistent policies and practices regarding program management, client services, and other agency protocols.
  • Work with other departments, agencies, systems, and institutions to maximize resources.
  • Actively participate in contract/MOU/Operational Agreement negotiations, grant writing, and other activities related to program acquisition and/or improvement. Ensure CSS contracts align with the agency’s mission and values and are achievable.
  • Responsible for ensuring mental health programs achieve appropriate outcomes for children and families, as well as reaching target populations.
  • Ensure compliance with standards, laws, and ethics of mental health services. Stay informed on how various laws and trends are impacting mental health services locally, statewide, and nationally.  
  • Responsible for creating and implementing outcomes-based programs. This includes providing regular program reports on all programmatic activities for the Board, other directors, community partners, funders, and others as requested.
  • Maintain records and statistics to assist in monthly and annual report writing. Prepare narrative and data reports and timely submit them to the Executive Director for review. Responsible for all records, reports, and files to ensure an above-average audit by all auditing agencies.

Management and Supervision

  • Ensure adherence to regulatory requirements for clinical supervisors.
  • Provide clinical supervision/consultation to licensed and unlicensed staff/interns.
  • Provide final oversight of program record-keeping systems, including electronic health records, HIPAA compliance, and quality assurance. 
  • Work with others to address client complaints and conduct investigations as required.
  • Conduct relevant internal training to enhance staff skills. Schedule appropriate external training as needed to support staff development.

Other Duties

  • Other duties as requested based on division, program, and organizational needs. 

EDUCATION/EXPERIENCE QUALIFICATIONS 

  • Mental health professional licensed in New Jersey. A licensed clinical social worker (LCSW) is preferred.
  • 3+ years of director-level, leadership, and/or management experience required.
  • 5+ years of experience providing evidence-based mental health services to individuals and families experiencing trauma, poverty, and/or homelessness.
  • Advanced knowledge of standards and regulations governing community mental health services. 
  • Knowledge of principles and practices of social work, social and economic issues, and government/federal, state, and local agencies.
  • Experience leading/supporting programs serving homeless families and victims/survivors of domestic violence/sexual violence.
  • Demonstrated experience working with and sensitivity to individuals from varying sociodemographic backgrounds, including the LGBTQIA+ community, HIV-affected, seniors, and individuals with substance use and/or mental health issues.
  • Bilingual (English/Spanish) preferred.

ESSENTIAL ABILITIES

  • Proficient in Microsoft Office Suite and Google Suite applications (email, calendar, drive, docs, etc.).
  • Possess superb oral and written communication skills.
  • Ability to write and manage grant opportunities. 
  • Strong time management and organizational skills.
  • Strong human relations and interpersonal skills.
  • Excellent business acumen, leadership presence with professional integrity, and thought leadership skills.
  • Highly resourceful team player with the ability to be extremely effective independently.
  • Proven ability to be flexible and to work in a fast-changing environment. 
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
  • Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment. 
  • Acknowledge and application of self-care and work-life balance for self and others.

COMPENSATION

A competitive compensation and benefits package will be made available to the qualified candidate. The starting salary for this position is $85,000.

AGENCY PROFILE

Turning Point Community Services (TPCS) is a 501(c)(3) nonprofit organization committed to providing secure housing and supportive services to women and families. Our mission is to positively impact the lives of women experiencing homelessness and abuse through innovative programs and resources that support independence, nurture intrapersonal growth, and prepare them for a more prosperous future. Our vision is to become a comprehensive solution that adequately addresses all the challenges faced by women and families experiencing homelessness.

TPCS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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